Terms and conditions

Your purchase

These terms apply to VoiceGo Talk speech-practice workbooks and the Talk application offered on learn.voicego.online. The accepted offer identifies the purchased materials, language and price. Only this service is covered. Buying a PDF does not start an application subscription. Use the materials for personal learning; purchases for minors must be made by a parent or guardian. Contact: info@voicego.online.

Workbooks and optional purchases

The entry offers include Speak Clearly and Think Out Loud. The standard entry workbook price is US$1.99. Any displayed discount is confirmed before payment. Optional purchases require separate acceptance; declining them creates no charge. Purchased PDFs, including those in a purchased pack or the complete 11-workbook English library, remain available to download from Talk at talk.voicego.online and may be saved for offline personal use without an active application subscription. Individual purchases do not include other PDFs. The library may include other learning topics; purchasing it does not subscribe you to other applications.

The three-workbook pack costs US$7.99, or US$3.99 when offered. The complete 11-workbook library costs US$34.90, US$24.90 or US$14.90 according to the accepted offer; an eleven-workbook bundle may be offered for US$24.90. These PDF purchases have no recurring fee.

Application subscription

The current Talk application offer, if displayed and separately accepted, includes 3 free days followed by US$69 per month. A trial starts an automatically renewing subscription. Only the application identified here is included. Trial length, renewal amount and frequency are shown before acceptance. Changes are not applied retroactively to previously accepted offers; their accepted terms remain applicable. A saved card alone does not authorize a subscription or another purchase.

Payments and access

Stripe processes payments and stores payment credentials securely. We retain Stripe identifiers and transaction status, not the full card number or security code. Payment credentials support separately accepted optional purchases and subscription renewals. Your bank may require additional verification. Prices are in USD; your card issuer may apply conversion charges. Access is linked to the purchase email. The access email is sent after the offers are completed or after a short period of inactivity; request a new access link from the application if needed.

Cancellation

Use the Talk application subscription settings or its Stripe billing portal. The current offer states that account cancellation becomes available 24 hours after subscribing; this is the availability time, not a deadline before renewal. Cancel before the trial or current period ends to avoid the next charge. Contact support if cancellation is unavailable. Cancellation stops future renewals; access continues until the displayed end of the trial or paid period. Logging out or deleting a shortcut does not cancel a subscription. Purchased PDFs remain available after the application subscription ends.

Refunds and guarantee

The main workbook may be refunded when a request is submitted within 14 calendar days after payment. A refund ends access to the refunded workbook. If a trial subscription is linked to that purchase and its first payment has not occurred, its automatic renewal is canceled with the workbook refund.

Application subscriptions, including renewals, and additional purchases after the main checkout are not refundable merely because you cancel, do not use the service or change your plans. Paid subscription periods are not subject to partial or proportional refunds. Price changes, promotional periods, the content assortment and temporary unavailability of individual functions for less than 24 hours are not grounds for a refund. Confirmed duplicate charges or payment-system errors without access are corrected through the original payment method. These provisions remain subject to mandatory law and the guarantee below.

The existing results guarantee requires that you contact us within 30 days of the initial purchase and before the subscription period ends; follow the program for at least 21 consecutive days within the first 30 days; receive feedback and personal recommendations from a curator or trainer, with timely reports or questions; and provide screenshots confirming at least 21 completed sessions. All of these conditions must be met. This conditional guarantee does not itself include curator or trainer services in a self-guided purchase. We review the request and communicate the outcome. Refunds use the original payment method. Mandatory consumer rights are preserved.

Responsible use and contact

Materials are licensed for personal use and may not be resold, published or shared with other accounts. Protect passwords and access links. Speech exercises and automated feedback where offered are educational and are not medical diagnosis or treatment. No individual result is guaranteed. We may restrict misuse that harms the service or other users. The accepted offer governs your purchase. Material changes to an active subscription are communicated as required. For support, privacy requests or complaints: info@voicego.online.

8. Rules of Conduct

8.1 You do not have the right to use our Services and/or Website for any unlawful or unauthorized purposes, or to violate any laws when using the Website. All content of the Website and all materials received from us, as well as corresponding parts of the Website, belong to the Company and are protected by copyright laws. Any use of any copyrights for purposes other than personal use, without our license, constitutes infringement of our copyright or other intellectual property rights.

8.2 We have the right, but not the obligation, to investigate any unlawful and/or unauthorized use of the Website and take appropriate legal action, including, but not limited to, civil measures and injunction, if we have reason to believe that you are violating these Terms or applicable law. When using the Website, you must:

(a) Not use the Website or any of its content for any unlawful purposes or in violation of any local, state, national or international law;

(b) Not violate or encourage others to violate third party rights, including intellectual property rights;

(d) Not transfer, legally or actually, your registered account to any other person without our written consent;

(e) Provide us with honest and accurate information;

(f) Not use the Website or any of its content for any commercial purposes, including distributing any advertising or soliciting;

(g) Not reformat or reflect any part of any web page of the Website;

(h) Not create any links or redirects to the Website through other websites or emails without prior written consent given by us;

(i) Not make any attempts to interfere with the proper functioning of the Website or use of the Website by other users;

(j) Commercial resale, distribution or transfer of any Products you purchase from us is prohibited;

(k) Do not interfere in any way with the security-related functions of the Website;

(l) Do not access, track or copy any content or information of the Website using any robots, spiders, scrapers or other automated means or any manual processes for any purposes without our direct written permission;

(m) Do not indicate false affiliation, access other users' accounts without permission or falsify your identity or any information about you, including age or date of birth;

(n) Do not engage in any other activities that would contradict these Terms or applicable law.

8.3 We have the right to immediately terminate your Subscription without refund and/or restrict your access to the Website if we have reason to believe that:

(a) You do not meet the requirements specified in the eligibility requirements of these Terms;

(b) You have violated any provision of section 8.1 of these Terms above;

(c) You use the Website or any of its content in any other unlawful manner or cause harm to the Website or other Website users.

8.4. By using the Service, you represent and warrant that:

you have legal capacity and agree to comply with these Terms;

you are 18 years old;

you will not access the Service by automated or non-human means, whether through a bot, script or otherwise;

you will not use the Service for any unlawful or unauthorized purposes;

and your use of the Service will not violate any applicable laws or rules.

If you provide any information that is untrue, inaccurate, outdated or incomplete, we have the right to refuse any current or future use of the Service (or any part thereof).

8.5 You do not have the right to access the Service or use it for any purposes other than those for which we provide the Service. The Service cannot be used for any commercial purposes, except those specifically permitted or approved by us.

8.7 As a user of the Service, you agree not to:

systematically obtain data or other content from the Service to create or compile, directly or indirectly, a collection, compilation, database or directory without our written permission;

make any unauthorized use of the Service;

make any modifications, adaptations, improvements, additions, translations or derivative works from the Service;

use the Service for any revenue-generating purposes, commercial enterprises or other purposes for which it is not intended or designed;

make the Service available through a network or other environment providing access or use by multiple devices or users simultaneously;

use the Service to create a product, service or software that directly or indirectly competes with the Service or in any way replaces it;

use any confidential information or any of our interfaces or other our intellectual property in designing, developing, manufacturing, licensing or distributing any applications, accessories or devices for use with the Service; bypass, disable or otherwise interfere with security-related features of the Service;

engage in unauthorized framing or linking to the Service;

interfere, disrupt or create excessive load on the Service or networks or services connected to the Service;

attempt to bypass any Service measures designed to prevent or restrict access to the Service or any part thereof;

upload or distribute in any way files containing viruses, worms, trojans, corrupted files or any other similar software or programs that may harm someone else's computer operation;

use, run, develop or distribute any automated system, including, but not limited to, any spider, robot, cheat utility, scraper or offline reader that accesses the Service, or use or run any unauthorized script or other software;

use the Service to send automated requests to any website or to send unsolicited commercial emails;

denigrate, tarnish or otherwise harm, in our opinion, us and/or the Service;

use the Service in a manner inconsistent with any applicable laws or rules; or otherwise you violate these Terms.

8.8 When communicating with our customer support representatives, we ask you to maintain respectful and kind behavior. If your behavior towards any of our customer support representatives or other employees at any time is perceived as threatening, harassing or abusive, we reserve the right to immediately terminate your account, as well as terminate the dialogue.

10. Indemnification

10.1 You agree to indemnify, defend and hold harmless us and our affiliates, as well as respective officers, directors, owners, agents, information providers and licensors from any claims, liabilities, losses, damages, costs and expenses (including attorney fees) in connection with:

(a) your use of Our website or connection to it;

(b) Any use or alleged use of Your account or Your account password by any person, whether authorized by You or not;

(d) your violation of the rights of any other natural or legal person;

(e) your violation of any applicable laws, rules or regulations.

10.2 We reserve the right at our expense to assume defense and control over any matter that would otherwise be subject to indemnification from you, and in such case you agree to cooperate with us in defending such claim.

10.3 You agree to indemnify and hold harmless the Company, its successors, subsidiaries, affiliates, any related companies, its suppliers, licensors and partners, as well as officers, directors, employees, agents and representatives of each of them from liability, including expenses and expenses for attorneys. fees, any claims or demands made by any third party in connection with or as a result of

your use of the Service or Products,

your User content or

your violation of these Terms.

10.4 The Company reserves the right at your expense to assume exclusive defense and control over any matter for which you are obligated to indemnify us, and you agree to cooperate with our defense on these claims. You agree not to settle any matters without the prior written consent of the Company. The Company will make reasonable efforts to notify you of any such claims, actions or proceedings as soon as they become known to you.

11. Limitation of Liability

11.1 Under no circumstances shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injuries, health problems, illness, physical problems, losses, claims or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including, but not limited to, lost profits, lost revenue, lost savings, data loss, replacement costs or any similar damages, whether based on contract, tort (including negligence), strict liability or otherwise, arising from your use of any of for the service or any products purchased using the Services, or for any other claims in any way related to your use of the Services, including, but not limited to, any errors or omissions in any content, or any losses or damage of any kind incurred as a result of using the service or any content (or product) posted, transmitted or otherwise made available through the Services, even if you were warned of their possibility.

11.2 If You are dissatisfied with the Website, any materials, products or services presented on the Website, or any terms of use of the Website, your sole remedy is to stop using the Website.

11.3 Under no circumstances shall we (and our affiliates) be liable to you or any third party for any lost profits or any indirect, consequential, exemplary, incidental, special or punitive damages arising from these terms or your use or inability to use, the service (including the application or content) and products or third-party advertising, even if we were warned of the possibility of such damage. access and use of the service (including the application, content and user content) and third-party advertising are carried out at your own discretion and risk, and you are solely responsible for any damage to your computing system or loss of data obtained from it.

11.4 Notwithstanding anything contained herein, you agree that the company's aggregate liability to you for any claims arising from use of the application, content, service or products is limited to the amount paid by you to the company. For accessing and using the service. The damage limitations set forth above are fundamental elements of the basis of the terms between the company and you.

11.5 If you are a California resident, you hereby waive Section 1542 of the California Civil Code, which states: "A general release does not extend to claims which the creditor or releasing party does not know or suspect exist in their favor at the time of executing the release and which, if known to them, would materially affect their settlement with the debtor or released party."

11.6 Some jurisdictions do not allow limitation or exclusion of liability for incidental or consequential damage, so the above limitation or exclusion may not apply to you, and you may also have other legal rights that vary by jurisdiction. If one or any aspect of the limitations set forth above does not apply, all other aspects remain in force, even if any remedy is not applicable.

12. Intellectual Property

12.1 All intellectual property rights, including, but not limited to, trademarks, copyrights, domain names, database rights, design rights, patents and all other rights to any creations of any kind, whether registered or not ("Intellectual Property") on the Website, are protected by the Digital Millennium Copyright Act.

12.2 You do not have the right to copy, repurpose or distribute any Intellectual Property or any other content received from us or found on the Website for any purposes without our direct written permission. Without limiting the foregoing, use of our content for commercial purposes is prohibited unless you have our direct written permission.

12.3 All intellectual property posted on the Website or provided to you in any other form belongs to the Company, except for third-party trademarks, service marks or other materials that we use. None of such Intellectual Property Objects may be used without prior written consent from us or the third party that owns such Intellectual Property.

12.4 If you notice that any third party is using the Company's Intellectual Property on their sites, please report such cases to our customer support service.

13. Governing Law and Disputes

13.1 If you have any complaints regarding the Website, fees, refunds, quality of Services or anything related to using the Website, You must first contact our customer support service by email before taking any action through third parties. Please note that by agreeing to these Terms, you expressly agree not to request any refunds from your bank or credit card operator without first contacting us and without giving us the opportunity to settle any issues you may have.

13.2 All complaints or claims provided by you must be processed within 30 days of receipt. We always make every effort to positively resolve a complaint or claim. When contacting us with your complaints, you must always identify yourself by the same first and last name that you provided to us when purchasing on the Website.

13.3 Legal relations between you and us are governed by US law, except when your local law excludes other jurisdictions in disputes related to consumers.

13.4 Any claim must be made in the personal capacity of the initiating party, not as a plaintiff or class member in any class action or other similar proceeding. arbitration proceedings.

13.5 Initial dispute resolution. We are always interested in resolving disputes amicably and efficiently. If you have a dispute with the Company, you agree that before taking any formal action, you will contact us by email, and provide a brief written description of the dispute and your contact information. The parties agree to make every effort to resolve any dispute, claim, issue or disagreement directly through consultation with the Company, and good faith negotiations will be a condition for either party. Participation in informal dispute resolution is a prerequisite that must be met before starting proceedings, and until informal dispute resolution is completed. The statute of limitations and any filing deadlines must be observed while the parties are engaged in the informal dispute resolution process required by this clause.

13.6 Waiver of class action and collective assistance. except for the terms defined in "batch arbitration", there shall be no rights or authority to hear any claims in arbitration or class, joint or consolidated court action or on grounds including claims filed in presumed representation of the general public, other service users or any other persons.

If we initiate proceedings against you, and you are a consumer, we will pay all costs associated with the proceedings (but not your attorney fees, if any).

The parties are responsible for paying their attorney fees unless otherwise provided by regulation and/or applicable law

If either party initiates a Dispute involving issues subject to adjudication in court, the court or arbitrator has the right to award reasonable costs, fees and expenses, including reasonable attorney fees incurred by the other party upon successful termination of proceedings. or termination, in whole or in part, of such other proceedings or otherwise ensuring compliance with this agreement.

Discovery. Each party may (a) request relevant non-privileged documents from the other party; and (b) require the other party to provide details about their claims or objections. Any such disclosure requests must be served on the other party within 10 days.

14. Miscellaneous

14.1 If any provision of these Terms is found to be unlawful, void or unenforceable, such provision is nevertheless enforceable to the maximum extent permitted by applicable law, and the unenforceable part will be deemed severed from these terms of service, such determination will not affect the validity and enforceability of any other remaining provisions. You may review the most recent version of the terms of service at any time on this page. We reserve the right at our sole discretion to update, modify or replace any part of these terms of service by posting updates and edits on our website.

14.2 No delay or omission on our part in exercising any of our rights arising from any non-compliance or non-performance by you of obligations under these Terms will violate any such right and will not be construed as a waiver thereof, and the Company's waiver of any of the agreements. terms or agreements that you must perform will not be construed as a waiver of any subsequent breach thereof or any other agreement, term or agreement contained herein.

14.3 In accordance with section 13, if any provision of these Terms is found invalid or unenforceable, these Terms will remain in full force and effect and will be modified to become valid and enforceable, while reflecting the parties' intentions to the maximum extent permissible. in accordance with law.

14.4 Unless expressly provided otherwise herein, these Terms constitute the complete agreement between you and the Company regarding their subject matter and supersede all prior promises, agreements or statements, written or oral, regarding such subject matter.

14.5 The Company may transfer or assign any and all of its rights and obligations under these Terms to any other person in any way, including by novation, and by accepting these Terms, you give the Company consent to any such assignment and transfer. You acknowledge that posting a version of these Terms on the Service indicating another person as a party to the Terms constitutes valid notice to you of the transfer of the Company's rights and obligations under the Terms (unless expressly stated otherwise).

14.6 All information transmitted through the Service is considered electronic communication. When you communicate with us through the Service or using other forms of electronic means such as email, you are communicating with us electronically. You agree that we may communicate with you electronically and that such communications, as well as notices, disclosures, agreements and other communications that we provide to you electronically, are equivalent to communications in writing and will have the same force and effect as if they were drawn up in writing and signed by the party sending the communication. You also agree that such communication may be carried out using third-party providers that allow us to efficiently and securely manage and facilitate such electronic interaction. Recognizing the diverse and complex nature of our Service, you acknowledge that we engage third-party providers to provide a wide range of services that support and enhance our offerings. This may include, but is not limited to, transaction processing, as well as other operational, technical and logistical support functions. Our use of third-party service providers allows us to provide you with our Services more efficiently and effectively. You also acknowledge and agree that by clicking the "SUBMIT," "CONTINUE," "REGISTER," "I AGREE" or similar links or buttons, you are submitting a legally binding electronic signature and entering into a legally binding contract. You acknowledge that your electronic submissions represent your consent and intention to comply with these Terms. You hereby agree to the use of electronic signatures, contracts, orders and other records, and to electronic delivery of notices, policies and transaction records initiated or completed through the Service.

14.7 Under no circumstances is the Company liable for non-compliance with these Terms to the extent that such non-performance is caused by factors beyond the Company's reasonable control.

15. Amendments

15.1 We reserve the right to make changes to these Terms at any time and at our sole discretion. Please check these Terms from time to time to ensure the existence of any new amendments. On this site we will post any announcements regarding any changes and additions that will be made to the provisions of these Terms. Amendments will not be retroactive and will apply from the date of publication.

15.2 To the maximum extent permitted by applicable law, we may change the subscription cost at any time. We will notify you in advance of any such price changes by posting new prices in or through the application and/or sending you notification by email or other prominent means. If you do not want to pay the new fees, you may cancel the relevant subscription before the changes take effect

17. Governing Law and Venue

17.1 These Terms are governed in accordance with US law.

17.2 To the extent that any action concerning any dispute under this Agreement, for any reason, is not transferred to court, each party submits to the exclusive jurisdiction of US courts to resolve any disputes that may arise from or in connection with these Terms and that, accordingly, proceedings must be instituted in such courts.

17.3 The parties unconditionally submit to the personal jurisdiction and venue of US courts and waive any objections regarding improper venue or inconvenient forums

18. Additional Disclaimer of Warranties

18.1 Basic disclaimers of warranties. Except to the extent prohibited by law or otherwise not applicable, you expressly understand and agree that you use the service at your own risk, and the service and products are provided on an "as is" and "as available" basis. The Company or its affiliates, officers, employees, agents, partners and licensors expressly disclaim all warranties of any kind, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement, as well as any warranties on products or services offered by businesses listed in the service.

In particular, the released parties do not provide and expressly disclaim any warranties, among which:

The Service will meet your requirements,

The Service will be uninterrupted, timely, secure and error-free,

results that may be obtained from using the Service, including data, will be accurate and reliable,

the quality of any data or services available in the Service will meet your expectations, and

any errors in the service will be corrected.

Access to any material obtained using the Service is at your discretion and risk, and you will be solely responsible for any damage to your computer system or mobile device or data loss arising from the use of any such material.

We cannot guarantee and do not promise any specific results from using the Application and/or Service. You also agree to assume the risk of termination of the Service for any technical reasons.

18.2 No recommendations regarding the service. Any statement that may be posted on the Service is intended solely for informational and entertainment purposes and is not intended to replace or substitute for any professional financial, medical, legal or other advice.

The Company makes no representations and provides no warranties and, to the maximum extent permitted by law, expressly disclaims any liability related to your reliance on statements or other information offered or provided within or through the Service. If you have specific concerns or a situation arises in which you require professional or medical advice, you should consult with an appropriately trained and qualified professional

18.3 Changing information and website services. We may change all information provided in the Service at our sole discretion without prior notice.

We may at any time change or terminate, temporarily or permanently, the Service (or any part thereof) at our sole discretion with or without notice.

21. User Content

User Content means materials you choose to submit through this service, excluding payment credentials.

21.1. Granting a license. You hereby grant the Company, its sublicensees, successors and assign a free, perpetual, sublicensable, assignable, non-exclusive right and license (as well as consent) to use, license, reproduce, modify, adapt, publish, translate, transmit, edit, reformat, create derivative works, distribute, receive revenue or other remuneration, communicate to the public, reproduce, display and otherwise use any User Content (in whole or in part) worldwide and/or incorporate User Content into other works in any form, on any medium or using technologies known now or developed later, for the entire term of any copyrights, trademarks and other intellectual and proprietary rights (collectively "Rights") that may exist in such User Content.

21.2. The license granted herein expressly excludes any personal data defined in accordance with applicable privacy laws and regulations.

21.3. You hereby represent and warrant that you own all rights, titles and interests in the User Content or are otherwise authorized to grant the rights granted to the Company in accordance with this section. You also warrant that to the extent you are not the exclusive holder of all rights to the User Content, any third party holder of any rights, including moral rights to such User Content, has fully and effectively waived all such rights and lawfully and irrevocably granted you the right to grant the license specified above. You also acknowledge that we, our successors and assignees have the right to unlimited use of User Content for any purposes, commercial or otherwise, without compensation to the supplier of User Content. Subject to the foregoing, the owner of User Content posted in the Services retains any Rights that may exist in such User Content. We are not responsible for preserving copies of any materials that we remove from our Services, and are not liable for any losses you incur if Content you post or transmit to our Services is deleted.

21.4. If you wish to revoke the granted license for specific User Content, contact us by email

Updated: 3 October 2026.